13 - My target phone did a factory reset how do I enable my access again please ? Andy TUNG January 12, 2019 08:19 Updated Follow after the reset of factory the app will be lost. You you need to install the app again on the target device. Related articles 12 - How to change device settings? 7 - If my target device does a factory reset, is it the installed program will be lost? 14 - I am not able to login to user control panel. Why ? 16 - If the app was removed by Lookout security software, will it automatically reinstall? 15 - When a phone is not connected to any network, does the program still keep the data stored in memory and then sent? Comments 0 comments Article is closed for comments.